Frequently Asked Questions
What is your refund policy? expand_more
If your item arrives damaged or is not the same as described, you can apply for a full refund within 2 days of delivery — from My Account → Orders, or from the Track Order page. Attach a photo and we review it within 1–2 business days. Full details on our Refund Policy page.
How long does shipping take? expand_more
Standard shipping typically takes 3-5 business days within the US. International shipping can take 7-14 business days.
Are your leather jackets genuine leather? expand_more
Yes, all our leather jackets are made from 100% genuine, premium full-grain leather, ensuring maximum durability and a rich patina over time.
How do I care for my leather jacket? expand_more
We recommend professional leather cleaning only. Avoid prolonged exposure to direct sunlight or heavy rain. Use a leather conditioner every 6-12 months to keep it soft.